Frequently Asked Questions
Answering All of Your Questions About Our Services
Who does the work you get us to do? Do we outsource overseas?
Find out the answers to these and all of your other questions below.
Your Frequently Asked Questions About 3am Ideas
All Questions You Might Have About Our Services
3AM IDEAS ACCORDION
Do You Outsource Work Internationally, Like India or The Philippines?
A number of our competitors have been known to outsource their work to web design companies based in India and Sri Lanka to save on costs and increase their profit margins. Often the person you speak to on the phone will have little to nothing to do with the design of your website. We think that’s impersonal and not the service you deserve.
If You Build Us A Website, Can We Maintain It Ourselves?
Here at 3am, we love working with the WordPress Content Management System (CMS) for all of our websites. As the name suggests, this will allow you to manage your own content.
It is relatively easy to learn, or we can provide training, and will give you the control over your website that you desire. We don’t want to change your opening hours, or add a staff member profile, for you. We would much rather you spend your dedicated marketing budget on something with more bang, that will test our limits.
Can You Provide On-Going Website or Marketing Support?
If you’re needing a more long-term solution with the potential of getting us in-house on a regular basis, check out our Virtual Marketing Manager program.
What Are Your Payment Terms?
We then usually invoice you a 50% deposit on your initial project to get started. Cashflow a problem? No problem! We also have payment plans, which we never charge interest on.
Either way, for us it is more important to get your business started, so you can get growing.
SEO Gets A Bad Name. How Do You Manage Your SEO?
Our Search Engine Optimisation packages are the only ones we offer that have a minimum commitment period. Due to the nature of SEO, things we do today might not show results for several weeks, so a little bit of patience and faith in the SEO magic is required.
Rest assured you’ll always be provided with on-going reporting and feedback via our 24/7 Dashboard, so you always know what’s going on.
Can You Provide Training For Me or My Team?
Who Writes The Copy For My Website or Advertisements?
You don’t really want our interpretation of your business. We do have access to a network of wonderful copywriters, so if you ever get stuck or a creative block we are here to help.
How Much Is A Website?
The price of a website varies and highly depends on your requirements, your goals and expectations.
Typically, however, small or startup businesses tend to spend between $1,500 and $3,000 on their site. Larger organisations with a lot of information, or online stores, are spending in the vicinity of $4,000 and top-end companies, well, let’s not go there; but we can handle those projects as well.
We are the small and startup business specialists, we realise that a high marketing budget might be hard to justify, especially if you have seen only very little ROI previously. We have solutions that can be implemented in stages that will grow with your business. After all, Rome wasn’t built in a day.
I Can Get A Friend or Somebody From Overseas To Build A Site For $500
How Much Are Small Businesses Spending on Facebook or Google Advertising?
How do Your Social Media Management Packages Work?
Our social media management packages are simple. We work with you to collect and collate content. We then put these together in a structured and strategic way which will be submitted to you in 1-month content blocks.
Onboarding you onto our social media posting platform you’ll easily be able to manage feedback, and post approvals.
Didn’t Find The Answer?
We’re always more than happy to have a chat about any of your questions. At the end of the day, we want to consider ourselves a part of your team for the long-term. So just shoot us a message using the form below!
We’re as passionate about the growth of your business as we are about the things we do to get you there. We are always aiming for love at first click!
TRUST YOUR BUSINESS TO YOUR DIGITAL MARKETING PARTNER
WHY WORK WITH 3AM
When we opened our doors in 2014, we were the first in Perth to exclusively cater to small and startup businesses. Our packages weren’t overpriced and actually delivered in value and on the results needed for our clients to grow.
Today, we are still doing the same thing except at an even more refined level. We can usually tell straight away what you’re going to need over the next 3-24 months to make your goals a reality.
Search Engine Optimisation (SEO) is our talent, small business SEO is our passion. We dedicate ourselves to your company’s success. Ranking you higher on Google and generating leads from the search engines really is child’s play. Ask us about an SEO package that could be right for you.
Your website’s ranking is important to us and we work hard to give you a bit of peace of mind, knowing your website is surely climbing up the search engine results page. That’s jargon for your website on the 1st page of Google. We’ve ranked numerous sites on Page 1, locally and nationally.
We are reliable, timely and are ready to scale your services as you see more and more value in our offering. Our aim for your SEO is to rank you higher, show you results for consistent, managed growth to keep working with you in the long-term. SEO Perth – we have got you covered!
We use the most powerful and trusted search engine optimisation tools available to us, giving you access to an incredible suite with your small business SEO package.
“I’ve had a lot of dealings with 3am Ideas and they have always been extremely helpful and professional. Give them a try for any online needs including web design but especially digital marketing. I’ve happily referred people to 3am Ideas and will continue to do so.”
When you're ready to take your business to the next level, let's talk and get you an obligation-free quote.